Privacy & your data
Plain-language terms for residents, businesses and property teams.
What we collect
- Your name, email address and (for residents) your unit number.
- Which building or business you are linked to, and when you joined.
- Which offers you open, and the date and time of each reward you redeem.
What we never collect
- We do not collect payment card details, purchase amounts, or what you bought.
- We do not track your location, and there is no advertising tracking in the app.
Who can see your information
- You can always see everything on your own account.
- Your property manager sees your name, unit and join date for their building only, plus how many rewards were redeemed.
- A local business sees only that a resident redeemed one of its own offers — not your unit, and not your activity at other businesses.
- No other resident can see your details or your reward history.
How it is protected
- Every request is checked against your signed-in account before any information is returned.
- Access rules are enforced by the database itself, so information cannot leak between buildings or businesses.
Your choices
- Download a copy of everything on your account at any time from your Privacy settings.
- Leave your building to stop sharing your details with that property manager.
- Delete your account permanently. Your profile, membership and reward history are erased; only an anonymous redemption count remains for the business, with nothing that identifies you.
Questions about your data? Use the Get help form and we will respond directly.